Orders require 2–4 business days for processing and fulfillment before they ship regardless of postage paid. We ship with USPS only.
During holidays, major promotions, or high-volume periods, processing time may extend up to 7-12 business days.
Shipping time begins after your order has been processed and accepted by USPS.
Tracking information will be emailed once your order leaves our facility.
Products will be shipped in compliance with all hemp laws and contains less than 0.3% Delta 9 Compliant with all State and Federal Hemp Laws.
Shipping is only available in states and countries where hemp is legal. You are responsible to ensure you are in a compliant state. We currently do not ship to the locations below but there may be other states not listed that may be considered non-compliant and you are responsible to confirm.
Seeds Location Exclusion
Idaho, Kansas, Kentucky, Louisiana, South Carolina, Wyoming and International locations
THCA Location Exclusion
Arkansas, Colorado, Hawaii, Idaho, Kansas, Louisiana, Minnesota, Oklahoma, Oregon, Puerto Rico, Rhode Island, Utah, Vermont, Guam, US Virgin Islands, and International locations
Standard Shipping
Free Standard Shipping is available on all U.S. orders over $75. Orders under $75 will be charged a standard shipping fee based on current carrier rates at the time of checkout.
Standard shipping includes tracking confirmation (no signature required) and does not provide coverage for lost, stolen, or misdelivered packages. For full delivery protection, please select our Guaranteed Shipping option at checkout.
Once your order has been dispatched, you will automatically receive a USPS tracking number via email.
Guaranteed Shipping
Customers may upgrade their shipping for $25, which includes USPS Priority Shipping (2–3 business days) once the order has shipped. Please note that delivery time begins after our standard processing period, not at the time the order is placed.
This upgrade also includes Signature Confirmation upon delivery for added security. In the event that a package is lost, stolen, or misdelivered, we will reship the order once at no additional cost, provided the tracking does not confirm that the package was signed for and accepted at the delivery address.
Delivered Status Policy (No Exceptions)
Once a package is marked “Delivered” by the shipping carrier, Premium Cultivars considers the order fulfilled.
If tracking shows “Delivered,” we do not replace, refund, or reship the package for any reason, including but not limited to:
-
Theft
-
Mailbox theft
-
Porch piracy
-
Carrier misdelivery
-
Incorrect delivery by USPS
-
Claims that the package was not received
If Guaranteed Shipping Protection was not purchased at checkout, the customer assumes full responsibility once the carrier marks the package as delivered.
If Guaranteed Shipping Protection was purchased, claims must follow the claim process and approval requirements described in our Returns, Refunds & Replacement Policy.
USPS advising you to “contact the seller” does not override this policy.
We recommend customers contact their local post office directly, file a mail theft report if applicable, and check with neighbors.
Delivery Issues
